In the brave new world of GDPR, with privacy being on everyone’s mind, it is more important than ever to understand what is happening with your data. I was helping a client clear down a large bulk of data on their Dynamics CRM 2013 on-premise environment. I won’t go into detail, but basically all sensitive […]
Ever been on a Dynamics CRM/365 record’s form, life is good, you’ve got your morning coffee in one hand, the birds are singing and you’re clicking around, happy as can be? Suddenly, you save some changes. Boom. Morning ruined. “Where’s the ribbon gone?” you exclaim. You refresh the form, and on exit you get the […]
We recently updated an on-premise CRM installation to CRM 2016 Update 0.1. We found no bugs during our initial tests and have received no reports of issues by the users as of yet. We did however experience that we suddenly weren’t able to import our solution from our development environment to our test environment. Turns […]
Update: This bug is fixed in CRM 2016 Update 0.1 I really like CRM 2016 On-premise. It’s got all the stuff I love from CRM Online 2015 Update 1, and the whole product seems quite polished. But… Something is really wrong with that Outlook client. I click a random entity, and the whole thing freezes […]
We are in the process of upgrading my clients’ CRM to CRM 2016. During testing, my client reported that after instigating a Quick Campaign to generate Phone Call Activities, they were unable to convert the resulting Activities to opportunities. The “Processing…” dialogue would never go away, no matter how long they waited. If I opened […]
Here’s a fun one. A client was having issues importing a solution. They were getting the following error: ItemType: Workflow Id: {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX} Name: Murphy’s Law Status: Failure ErrorCode: 0x80040231 ErrorText: Principal user (Id=YYYYYYYY-YYYY-YYYY-YYYY-YYYYYYYYYYYY, type=8) is missing prvReadWorkflow privilege (Id=ZZZZZZZZ-ZZZZ-ZZZZ-ZZZZ-ZZZZZZZZZZZZ) OK, so looks like a workflow is having some kind of issue with an associated user’s privileges. So […]
Update 22/4/19: I noticed the video and slides for the second link have died. Luckily, I never delete anything. Backups can be found here. This week, I got a bit outside my comfort zone, as a client was having issues with authentication when accessing a new service we had deployed. The details aren’t important, but […]
Last month, a client was reporting that notes saved on entities in their fresh new CRM 2013 environment were showing the wrong dates. Now the first place we checked was the CRM database. Here, the dates looked fine. I mean, they were in UTC format, but that’s normal for CRM behind the curtains. We had […]
Last month, Microsoft announced that CRM 2015 would be coming out in the fourth quarter of 2014. Microsoft has been very focused on marketing in this release, and with their acquisition of MarketingPilot, now Microsoft Dynamics Marketing, I think some marketing departments are gonna be very happy with the next major release of CRM. Check […]
A couple of months back, we were upgrading a client’s CRM 2011 installation to the next major release, CRM 2013. Everything seemed to be going smoothly as we upgraded the test environment, until we realized we couldn’t edit user settings or send e-mails. The common factor here seemed to be that anything that used user […]